Privacy Policy

Pic-a-Pair is a trading name of 4UHB Ltd, a company registered in England and Wales (Company No. 17316480) ("we", "us", or "our").

If you have any questions about this Privacy Policy or how we use your personal information, please contact us:

Pic-a-Pair (a trading name of 4UHB Ltd)
Company Number: 17316480
Email: info@picapair.co.uk
Registered Office: 26 Bond Street, Dewsbury, WF13 1AU

Depending on how you interact with us, we may collect the following personal information:

• Your name.
• Billing and delivery addresses.
• Email address.
• Telephone number (if provided).
• Order details and purchase history.
• Payment information (payments are processed securely by our payment provider and we do not store your full payment card details).
• Any information you provide when contacting us.

We may also automatically collect certain technical information, including:

• IP address.
• Browser type.
• Device information.
• Pages visited.
• Cookies and similar technologies.

We use your personal information to:

• Process and deliver your orders.
• Process payments.
• Communicate with you regarding your order.
• Respond to enquiries.
• Provide customer support.
• Prevent fraud and protect our business.
• Improve our website and services.
• Meet our legal and accounting obligations.

Where you have given your consent, we may also send you marketing communications. You can unsubscribe at any time.

We process your personal information where:

• It is necessary to fulfil our contract with you.
• We are legally required to do so.
• It is in our legitimate business interests.
• You have given your consent (for example, for marketing emails).

Payments are handled securely through our third-party payment providers.

We do not store or have access to your full payment card details.

Our website may use cookies to improve your browsing experience, remember your preferences, analyse website traffic and help keep our website secure.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the website function.

We only share your personal information where necessary, including with:

• Payment providers.
• Delivery and courier companies.
• Website hosting providers.
• Professional advisers where required.
• Government or regulatory authorities where required by law.

We never sell your personal information to third parties.

We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and tax obligations.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take security seriously, no method of transmission over the internet is completely secure.

Under UK data protection law, you have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information in certain circumstances.
• Restrict or object to certain processing.
• Request transfer of your information where applicable.
• Withdraw consent where processing is based on consent.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Our products may be suitable for families and children; however, our website is intended for use by adults purchasing our products.

We do not knowingly collect personal information directly from children under the age of 13.

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Pic-a-Pair (a trading name of 4UHB Ltd)
Company Number: 17316480
Email: info@picapair.co.uk
Registered Office: 26 Bond Street, Dewsbury, WF13 1AU